RMA Request

When you click on the link below, you will be redirected to the form. Log in with your Cabman Zendesk account.

We request that you submit a separate RMA for each defective product, which will provide a better overview of the progress and ensure faster, smoother processing.

Have you forgotten your password? Click on “Forgotten password”; you will automatically receive an email to set a new password.

Once you have submitted an RMA, you will automatically receive an email with the details you submitted and additional instructions for the next steps.

Then send the package to the address below. Make sure the RMA number is clearly visible on the outside of the box so that we can register the shipment correctly and the process runs smoothly.

This is the address for sending your parcel:

Euphoria Software BV
Attn: RMA Department
Wilhelminapark 36
5041 EC Tilburg, The Netherlands

Now you've sent everything, what next? Fortunately, you can track the status of your RMA so that you are kept informed. You can do this by clicking on the button below. You will be taken directly to an overview where you can find the current status of all your submitted RMAs. Requested multiple RMAs? No problem, you will find them all in the overview.

Please also read the terms and conditions carefully. Repairs to hardware that are not covered by the warranty will be charged. These costs, as well as all other terms and conditions, can be found in our terms and conditions. Please note that repaired equipment not covered by the warranty has a warranty period of 3 months.